Frequently Asked Questions
Ease Into Your Lifestyle Furnished
RENTING OUR FURNITURE
For leasing periods of 6 months and under, please make your selections through our Online Store. Upon receiving your order, our Leasing Consultant will get in touch with you to guide you through the details. Alternatively, visit our showroom and we would be happy to show you a more comprehensive range of furnishings. We are open from 9am to 6pm, Mondays to Saturdays.
For longer rental periods of 6 months and above, reach us at +65 6844 1711 or our Visit Showroom form to schedule an appointment.
Please let us know if you are experiencing any issues. If the damage is a result of normal wear-and-tear, we will take care of servicing and maintenance according to terms stated in your contract.
DELIVERY AND PAYMENT
For online orders, we accept payments through Stripe. For orders made in person at our showroom, we accept payment through cash, cheque, and credit card (Visa and Master Card).
Our operations team will ensure a safe and seamless delivery to your home at a pre-agreed time slot. If you are unable to be physically present, you may appoint a representative to receive the furniture on your behalf. We provide free delivery for rental periods above 6 months. For rental periods of 6 months and below, a one-time transportation charge of S$120 (excluding GST) for both delivery and pick up of furniture (after rental period) applies.
A lead time of 7 days is required for the preparation of your items. For urgent requests, please contact our Leasing Consultants at +65 68441711.
Please schedule an appointment with our Leasing Consultants for our operations team to pick up the furnishings from your home. If you wish to keep our furnishings beyond the rental period, this can also be arranged at an additional cost.